Welcome to Shilpcare Natural. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our handcrafted skincare products.

1. Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following information:

• Personal Details: Name, billing address, shipping address, email address, and phone number.
• Payment Information: We do not store your raw credit card or UPI PIN details. All transactions are processed securely through encrypted, PCI-compliant third-party payment gateways.
• Account Data: Order history, wishlist items, and product reviews.

2. How We Use Your Information

The information we collect is strictly used to enhance your Shilpcare Natural experience. We use it to:

• Process and fulfill your orders, including sending shipping updates.
• Respond to your customer service inquiries and support requests.
• Improve our website’s layout, product offerings, and user experience.
• Send you promotional emails about new essential oil blends or offers (only if you have opted in).

3. WooCommerce & Cookies

Our store is built on WooCommerce. We use cookies to keep track of your cart contents while you browse, remember your login details for a smoother checkout, and understand how you navigate our site. You can disable cookies in your browser, but it may affect your ability to purchase products.

4. Data Sharing & Third Parties

We respect your privacy. We do not sell, trade, or rent your personal information to others. We only share necessary data with trusted third parties to provide our services, such as:

• Delivery Partners: To ship your soaps to your doorstep.
• Payment Processors: To securely handle your transactions.

5. Data Security

We implement standard security measures to protect your personal information. Our website uses SSL encryption to ensure that any data transferred between your browser and our server remains private and secure.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask us to delete your account and associated data. To do so, please contact us using the information below.